Here is all you need to know about 9Mobile customer care number and the easiest way to reach the 9Mobile customer service number.
If you are still in doubt about what 9Mobile really is, here is a confirmation. 9Mobile is the rebranded Etisalat Nigeria, the rebranding was imperative after Etisalat International pulled out of the Nigerian market.
To that effect, 9Mobile has one of the largest network subscribers in Africa, the fourth largest in Nigeria to be precise.
Many 9Mobile customers have questions to ask about terms of service, tariff charges, unfair airtime deduction, latest bonuses & deals etc. This is why it is important they contact the customer care of this telecom. Here is a post which is going to give you info on how to contact them.
How to call 9Mobile customer care representative
To reach 9Mobile on a phone call is simple as all you have to do is dial their customer care number.
To call 9Mobile customer care representative simply dial 200 and follow the instructions to talk to a representative. You can also call 08090000200. The steps to call are fully listed below;
- If you are calling with a 9mobile number, dial 200.
- If you are calling from another network provider in Nigeria, simply dial 08090000200.
- If you are calling from outside Nigeria then dial +2348090000200.
There you have it on how to call 9Mobile customer care. But that’s not all.
How to contact 9Mobile customer care via Email
There are so many methods you can follow to reach the 9Mobile customer care and the Email is another option.
If you want to send their customer support an email on issues you’re facing, complaints and queries, a customer service agent will reply to you in no time, though I won’t largely recommend this step if you need a quick response.
You can send an email to 9mobile via the address below.
How to contact 9Mobile customer care on Facebook and Twitter
If you are the social media type and you will love to contact 9Mobile on Twitter handle, simply contact them on @9mobileng and they are sure to respond to your queries in real time.
9Mobile also have active workers on Facebook, who are always ready to actively reply your messages.
CLICK HERE to contact them on their Facebook page.
How to send 9Mobile a letter with ease
This is not usually common, but for whatever reason, you might want to send a letter to 9Mobile and here is how to go about it.
To send 9Mobile a letter, simply address your letter (detailing your complaints/queries) to the “The Manager, Customer Care/Service department” and mail the letter, via the post office, to either of the following addresses;
- 9mobile Head Office,
- Plot 19, Zone L,
- Banana Island,
- Ikoyi Lagos.
There are so many reasons we contact customer care of a telecommunications and I hope this post has given you details on how you can ho about contacting 9Mobile with ease. If you still need to resolve some issues after trying out the above methods, then you might need to visit the 9Mobile customer care experience center nearest to you.
You can locate the 9mobile customer care experience centre(s) closest to you here.
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